21:47 right now in Abu Dhabi
Your front desk closes at 9.
Your customers don't.
Hadir answers on your clinic's WhatsApp, only from your real prices and hours. It holds the booking, hands anything human to your team, and counts the dirhams it saved you. Then it goes hunting for the revenue you already earned: dormant patients, cancelled slots, quiet Tuesdays.
Arabic or English. Whichever the patient writes in.
Yesterday
My tooth is killing me. Do you have anything tomorrow morning?
No reply. By 7:40 the next morning she'd booked somewhere else.
90% of the UAE opens WhatsApp every day
98% of messages get seen within minutes
0 people are watching it after closing
The leak
Every month, bookings walk out through a phone nobody is holding.
After-hours messages, lunch-rush messages, the ones that arrive while your receptionist is with a patient. Each one that goes cold is a booking your competitor answered first. Count yours:
Assume Hadir turns just 1 of every 3 into a booking.
walks out of your business
AED 51,960
a year. Gone quietly.
That's AED 4,330 a month. While you're with patients, at dinner, asleep.
Your numbers will differ. That's the point: on the call, we count yours.
The work
No spectacle. Four jobs, done properly.
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01
It answers
In seconds, at 2 AM, in Arabic or English. Only from your price list and your hours. Not the internet, not a guess, not last year's flyer.
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02
It holds the booking
Not "someone will call you back". A real slot on your calendar, held. Your team confirms it with one tap, and the patient gets the confirmation.
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03
It hands over
Anyone who needs a person gets a person. Your team is pinged with the full conversation, not a mystery. It replaces nobody. It covers what nobody can.
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04
It keeps the receipt
Every booking it catches is counted, in dirhams, with the time it landed. You see what it earned before anyone asks you to pay for it.
The receipt
The only report that matters is a number.
Every Monday, the owner gets one page. Not charts, not dashboards. What came in, what was booked, and what it was worth. We call that number Revenue recovered by Hadir, and it either earns the fee or it doesn't. And month by month, as the engines turn on, the receipt grows longer.
Revenue recovered by Hadir · all clients
This counter goes live with our first pilots. Real numbers only. Never projections.
HADIR
WEEK TWO · SMILE DENTAL CLINIC
YOUR FREE PILOT
- Conversations answered
- 73
- Answered after closing
- 19
- Leads qualified
- 41
- Bookings held
- 18
- Booked after closing
- 6
- Handed to your team
- 7
REVENUE RECOVERED BY HADIR
AED 7,350
Kept by Hadir. Checked by you.
HADIR
MONTH SIX · SMILE DENTAL CLINIC
EVERY ENGINE ON
- After-hours bookings
- 31
- No-shows prevented
- 22
- Cancelled slots resold
- 14
- Patients recalled
- 38
- Review-driven new patients
- 9
- Upsells at booking
- 17
REVENUE RECOVERED BY HADIR
AED 53,050
Every line is an engine. They turn on one by one.
The part that matters
Ask it what it doesn't know. Watch it refuse to guess.
A wrong price quoted to a patient costs more than a missed message. So Hadir answers only from the facts your business gives it. When it doesn't know, it says so, and checks with your team.
How much do veneers cost?
I don't have veneer pricing listed for the clinic, so I won't guess. I'll ask the team to confirm and come back to you today. If it helps meanwhile, Zoom whitening is AED 1,200.
Taken from the live demo. Try to make it invent a price. It won't.
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Never invents
Prices, hours and availability come from your data and nowhere else. We test this on every change, before it ever reaches a patient.
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Both languages, properly
Arabic, English, and the mixed Arabizi people actually type. The patient never has to switch for the machine's convenience.
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Your team stays in charge
One word from a patient, or one tap from you, and a human has the thread. Hadir goes quiet until you hand it back.
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Data treated like it's medical
Hosted in the EU. Owned by your business. Our data handling goes to you in writing before any pilot starts. Hoomans FZE is UAE-registered.
Where this goes
This is the worst it will ever be.
Answering is only the first engine. Behind it are five more, each one built to find revenue you already earned, and every dirham they find lands on the same receipt.
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After closing
The 9:02 PM message ends differently.
The same message that opened this page. This time it gets an answer in seconds, from your real prices and hours, and a real slot is held before she can try the clinic next door.
9:02 PM · the clinic is closed
My tooth is killing me. Do you have anything tomorrow morning?
We can help. Dr. Rana can see you at 9:15 tomorrow morning. Shall I hold it for you?
Yes please.
Printed 9:04 PM · After-hours booking held · +AED 500
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The no-show
The empty chair, cancelled in advance.
Every no-show is a paid hour of chair, staff and rent producing nothing. Hadir's reminders answer back: confirm, move or cancel inside the chat. And your high-value slots can take a deposit before they're held.
8:30 PM · tomorrow's 10:00, checked tonight
Reminder: tomorrow 10:00 with Dr. Mansour. Confirm, move or cancel, right here.
I need Thursday instead, sorry.
Printed 8:31 PM · No-show prevented, slot back on sale · +AED 450
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The waitlist
Dead slots, resold.
A cancellation used to be a hole in your day. Now it fires an offer to your waitlist, and the slot is resold before the chair goes cold. "We resold 14 cancelled slots this month" is a sentence you'll get to say.
9:20 AM · a cancellation lands
So sorry, I have to cancel my 11:30 today.
two minutes later, to the waitlist
An 11:30 today just opened up. You said mornings were hard. Want it?
Taking it.
Printed 9:41 AM · Cancelled slot resold · +AED 400
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At booking
The gentle upsell.
One quiet question at the right moment. Small each time, never pushy, and every yes is logged. Across a month of bookings it stops being small.
One quiet question, at the right moment
Booked for Tuesday 4:00. Want to add Zoom whitening while you're in? AED 250.
Go on then, yes.
Printed 5:12 PM · Whitening added at booking · +AED 250
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The loop
Reviews that feed the top.
After the visit, one message asks your happy patients for a Google review. Reviews bring strangers, Hadir converts the strangers, and the wheel feeds itself. Your reputation starts working nights too.
8:40 PM · two hours after the visit
Glad today went well. If you have a minute, a Google review helps us more than you'd think.
"Messaged them at midnight with a toothache, was in the chair by 9:15."
Printed next week · New patient from that review · +AED 500
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The big one
The sleeping giant.
A five-year-old clinic sits on thousands of past patients nobody has messaged in a year. Hadir invites them back one by one, at the right moment. Your dormant list times your average ticket is the biggest number in your business.
Now multiply that message by the 2,600 patients nobody has messaged this year.
11:00 AM · last visit, 14 months ago
Salam Sara. It's been over a year since your last cleaning at Smile Dental. This week has quiet mornings, want one?
I kept meaning to come back. Thursday?
Printed 11:03 AM · Dormant patient rebooked · +AED 350
A month with every engine on. Illustrated.
On the call, I'll tell you which engines land in your first month and which come after. Openly. That honesty is also the product.
Fair questions
Asked by every owner. Answered straight.
WhatsApp has a built-in AI now. Why Hadir?
Use it, honestly. It replies to chats, and for many shops that's enough. What it doesn't do: hold a slot on a real calendar, chase a no-show, message the patients who haven't come back in a year, or hand you a dirham figure at the end of the week. And it learns from your old chats, while Hadir answers only from a locked list of your real prices and hours. Run both for two weeks and compare the receipts.
Will it replace my receptionist?
No, and it's not trying to. It covers the hours and the volume no one can staff: 10 PM, Friday lunch, the third message that arrives while she's with a patient. Anything that needs a person goes to a person, with the whole conversation attached.
What happens when it doesn't know something?
It says so, plainly, and tells the patient the team will confirm. Then it pings your team. It would rather look modest than quote a price you'll have to walk back. That rule is tested on every change we ship.
What does it cost?
The pilot is free for two weeks on your own number. After that, the fee is always shown next to the revenue it recovered, on the same page. If the receipt doesn't cover the fee several times over, don't pay it.
Is my patients' data safe?
Conversations are hosted in the EU and belong to your business, not to us. Consent is captured at first contact, and our retention and handling policy goes to you in writing before the pilot starts.
21:47 in Abu Dhabi. The next message is on its way.
Two weeks. Free. On your own number.
You watch it handle real patients. At the end you get one number: Revenue recovered by Hadir. If that number doesn't earn its place, you walk away and keep the receipt.
15 minutes, your services and prices loaded, running on a test number while we talk.